RETURNS & EXCHANGES POLICY

RETURNS & EXCHANGES

• We do not have an exchange policy; only returns are accepted. We will arrange for the items to be picked up and provide you with store credit. Additionally, a fee of ₹100 will be deducted from your store credit for the pickup.
• Items must be in their original, unwashed condition with all tags attached.
• We reserve the right to decline returns if items appear used, washed, damaged, or spoiled (unless they arrived damaged).
• If you’ve received a defective item, please email us photos, and our Customer Experience team will assist you.
• PREPAID ORDERS PLACED DURING THE PRE-ORDER ARE NON-CANCELLABLE AND NON-RETURNABLE

RETURN POLICY FOR SALE ITEMS:

• Items purchased during our exclusive sale are final and cannot be returned or exchanged, except in the case of receiving a wrong or defective product.
• Evemen reserves the right to extend, modify, or discontinue markdowns at any time without notice. No adjustments will be made for purchases if Evemen lowers the price of an item you have already purchased.
• If you have any specific questions, please do not hesitate to contact us at orders.evemen@gmail.com.
  
  

  Store Credit Usage & Subsequent Returns

  Store credit is valid for one-time use only. Once redeemed, the original credit cannot be reissued, reinstated, or carried forward.

  For any eligible subsequent return due to size, fit, or personal preference, fresh store credit will be limited to the additional amount paid by the customer, excluding previously redeemed credit and applicable discounts.

  Example: If ₹1,500 in store credit is applied toward a ₹2,000 purchase, only the additional ₹500 paid will be eligible for fresh store credit upon an approved return.

  All returns are subject to EVEMEN's Return & Refund Policy and quality checks. By redeeming store credit, customers agree to these terms, without prejudice to their statutory consumer rights.